Mon, 25 July 2011
PROGRAM IN THE NEWS Techniques are not tools and Customer Relations Management (CRM) software is a tool to help your sales staff to be more effective. Back when I first started in sales (sold printing for 18 years) we used 3’ x 5’ Client cards, Daily sales sheets and Weekly sales forms a manual system designed to track contacts with customers and potential customers. CRM automates the client tracking process and provides much more sales help. Listen as Andre Horton a Microsoft Dynamics CRM consultant talks about CRM. For more email Andre@sockeyeconsulting.com. BUSINESS RISK MANAGEMENT
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